Welcome to Wildtrek! These Terms of Service ("Terms") govern your use of our platform that connects outdoor enthusiasts with professional guides and outfitters. By using Wildtrek, you agree to these terms.
You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials.
All bookings are subject to guide availability and confirmation. Payment is required at the time of booking to secure your reservation.
Cancellation policies vary by guide and are clearly displayed during booking. Refunds are processed according to the specific guide's policy.
Wildtrek charges a service fee for facilitating bookings. This fee covers payment processing, customer support, and platform maintenance.
All guides undergo verification including license checks, insurance verification, and background screening. However, customers participate in activities at their own risk.
Customers may be required to sign liability waivers before participating in activities. These waivers are between the customer and the guide/outfitter.
Wildtrek acts as a platform connecting users and is not liable for the actions of guides, outfitters, or customers. We facilitate connections but do not provide the actual outdoor services.
Users may not:
These terms are governed by the laws of the State of Texas, United States.
Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
We may update these terms from time to time. Users will be notified of significant changes via email or platform notifications.